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  3. Studio - Communication Tool Integration/Configuration

How do I Configure to Microsoft Office 365 Outlook?

Now that you’ve written a Post in backstitch Studio, it’s time to share it with those you are trying to reach.

  • There are several channels in which you can use Studio to share your content. Sending your message via Microsoft Office 365 Outlook is a great option for many organizations who use this email provider and are looking for an easy way to send bulk emails.
  • Rather than using your native email platform directly, configuring Outlook with backstitch Studio comes with some added perks.
  • Sending an email via this option uses the backstitch technology and allows your organization to view analytics — such as who viewed your message, when it was viewed and how it was viewed.

Pro Tip: Syncing your email provider with backstitch Studio will allow your organization to view employee engagement analytics that are not available via your native email provider.

  • On your home screen, click the drop-down menu at the top right of your page.
  • Then select [Contact Manager] and click [Settings].
  • Scroll to Outlook and click the [Authorize] button.
    • This will bring you to a screen where you can enter your credentials. Once you have signed in, you are ready to rock n' roll!

If you do not see the [Authorize] button, and it just shows a button with [Unauthorize] and [Reauthorize] then it means you are already connected, and good to go! If needed, you can reauthorize your account by selecting [Reauthorize].

Caution not to [Unauthorize] as your Contacts Groups will be deleted.

Screen Shot 2018-08-14 at 3.43.36 PM

  • You can also get to the Contact Manager from any Post.
    • Begin by selecting [Review] of the Post you would like to work with.
    • Select [Add Contacts] to open the dialog box of options.
    • At the bottom left, you can just select [Manage] to go directly to Contact Manager. If you don't see the [Manage] button, then those contacts cannot be managed through backstitch (e.g. Slack contacts).

Pro Tip: Outlook authorization may require your Company's IT Admin to enable it.  Follow these suggestions for assistance.